Monday, June 8, 2009

PAP Authentication Failed

Had a powercut recently and suddenly I am unable to connect to streamyx. Checking the modem logs, I found that there was this error:

PAP Authentication Failed

If this occurs to you, you have to call up customer service and ask them to reset your port. Streamyx allows only one connection at a time. Since the power cut somehow my session just hangs there on the streamyx servers.

Anyhow, I was unable to contact the customer service (phoneline always engaged) so I had to wait till my old session timesout then I am able to reconnect.